Job description
A leading EMS company based in Switzerland is seeking a Quality Engineer.
The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers, ensuring effective management of non-conformities and the definition of corrective and preventive actions.
Main Responsibilities:
Manage customer relationships regarding quality, acting as the primary interface and ensuring high customer satisfaction
Analyze customer-reported non-conformities, identify root causes, and define corrective actions. (8D, 5 Why, Ishikawa, etc.)
Be responsible for product quality management during sampling phases, mass production, and throughout the entire product lifecycle
Coordinate continuous improvement activities and contribute to the reduction of customer complaints
Manage customer audits and participate in the execution of internal audit
Job requirements
Mandatory Requirements:
Degree in Engineering or diploma in electronics/mechanical field
ISO 9001:2015 Auditor certification
In-depth knowledge of ISO 9001:2015 standard
Experience in Lean Manufacturing and Six Sigma
IPC-A-610 certification
Strong problem-solving skills, customer-oriented mindset, and team-working attitude
Ability to work in dynamic environments under tight deadlines, maintaining an analytical and collaborative approach
Excellent written and spoken Italian and English
or
All done!
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